Knowledge Hub

The HFWS is a communication support tool co-produced with families and members of multidisciplinary team in UK intended for completion by families before a medical consultation with disabled children and young people. The tool allows families to write down any questions or concerns that they would like the doctor to address during the consultation and lists commonly occurring health conditions, areas of functioning, and situations that reflect the domains of the World Health Organization's ‘International Classification of Function, Disability and Health’. Family concerns are flagged by the traffic light system of green, amber and red depending on the level of concern the item causes.The survey found that the HFWS helped families to organise their thoughts before consultations.

The Health, Functioning and Wellbeing Summary Traffic Light Communication Tool: a survey of families’ views

Knowledge Hub

The HFWS is a communication support tool co-produced with families and members of multidisciplinary team in UK intended for completion by families before a medical consultation with disabled children and young people. The tool allows families to write down any questions or concerns that they would like the doctor to address during the consultation and lists commonly occurring health conditions, areas of functioning, and situations that reflect the domains of the World Health Organization's ‘International Classification of Function, Disability and Health’. Family concerns are flagged by the traffic light system of green, amber and red depending on the level of concern the item causes.The survey found that the HFWS helped families to organise their thoughts before consultations.

Synopsis of resource:

The study aimed to determine the usefulness of the HFWS in facilitating communication, prioritisation and problem-solving in clinics, from the perspectives of disabled children/young people and parent/carers. The tool aims to ensure that a range of health, wellbeing and functioning domains are discussed (aligning with ICF).

A sequential convenience sample of 60 families in Sunderland UK, who attended the clinic, completed a questionnaire. The two most common conditions were CP (32%) and ASD (18%). They all confirmed that all issues had been discussed, and serious concerns addressed. Around 95% found the tool easy to complete and good for gathering thoughts. Most participants found ranking useful and felt their needs were better addressed. <5% found it easier to verbalise than write concerns down. The HFWS is an aide-memoire for clinicians, facilitates advocacy and can be used across different settings.

The sample was small, in a single location and under one consultant.

Key learning outcomes

  • The survey found that the communication support tool ‘Health, Functioning and Wellbeing Summary’ (HFWS) helped families to organise their thoughts before consultations.
  • The families reported that the tool was easy to understand and it helped to improve communication during consultations.
  • They felt that all of their serious concerns were addressed in clinic, and it was useful to rank their concerns.
  • The majority of families felt their needs were better addressed when using the tool compared to not using it.
  • Some families reported that it would be more useful if sent out in advance.
Karen Horridge headshot

Authors

Dr Karen Horridge is a Disability Paediatrician in South Tyneside and Sunderland NHS Foundation Trust. She works with disabled children and young people aged 0-19 years and is an out-of-hours general paediatric consultant. She has over 30 years NHS experience and has written over 50 peer-reviewed publications. Her training has included paediatric neurology, adult palliative care, and general practice.

Her additional roles include:

  • Chair, RCPCH Informatics for Quality Committee.
  • Associate editor, DMCN.
  • Co-director, Paediatric Disability Distance Learning Courses and Sheffield Hallam MSc.
  • Clinical lead, Disability Matters, and Learning Disability Matters for Families.